From Beijing Warehouse to Your Door
From AI training clusters to hardware refresh — we read your architecture and build the right BOM.
OUR PROCESS
Built and Burned In at Our Beijing Facility
Rack configuration, system imaging, burn-in testing and on-site commissioning. Our Beijing warehouse and pre-assembly workshop support configuration and validation before shipment.
Rack Configuration
Configure and assemble equipment for the agreed order.
System Imaging
Install the required operating system and software
Burn-in Testing
Validate the configured system before shipment.
Commissioning
Coordinate final checks and on-site support as agreed.
Export Support
End-to-End Export Support
Commercial invoice, packing list, customs clearance and export tax rebate — sea, air or express, door to door.
Commercial Documentation
Commercial invoice and packing list.
Customs Clearance
Clearance and export tax rebate support.
Global Transport
Sea, air or express delivery, door to door.
AFTER-SALES
7×24 After-sales
Free repair within warranty; cost-based parts after.
7×24 Response
Support intake and follow-up around the clock.
Within Warranty
Free repair within the agreed warranty period.
After Warranty
Cost-based parts and repair support after warranty.
Managed Services
ITIL-based Managed Services
Three-tier expert team, standardized event and problem management.Platform selection for high-performance workloads with attention tocompute density and domestic deployment requirements.
Tier 1
Service intake and initial support
Tier 2
Technical diagnosis and escalation.
Tier 3
Expert resolution.
Service system
Support across the equipment lifecycle
The company profile describes an ITIL-based service operation with event and problem handling, on-site support, repair and service reporting. The final response time and coverage belong in the service agreement.
Planning and integration
Architecture review, system installation and integration.
Monitoring and incident response
Monitoring, fault diagnosis, escalation and written service records.
Inspection and maintenance
Scheduled checks, preventive work and system upkeep.
Warranty and repair
Warranty handling, replacement parts and support responsibilities.